AI-Powered Customer &IT Service Software
Freshworks provides innovative business software that makes it easy for companies to delight their customers and employees. Our suite of products is modern, intuitive, and ready-to-go, helping you streamline your customer support, sales, IT, and HR operations. With Freshworks, you get powerful tools that are simple enough for anyone to use.
Why Freshworks? The Right Tools for a Better Experience
Choosing the right software can transform how you do business. Here’s why companies worldwide trust Freshworks
Simple & Intuitive
Our software is designed for simplicity. With an intuitive user interface and easy setup, your teams can start being productive from day one.
Unified & Integrated
All our products are built on a single platform, ensuring seamless integration and a unified view of your business operations. This eliminates data silos and improves collaboration across departments.
AI-Powered
Our products are infused with AI capabilities that automate repetitive tasks, provide smart insights, and help your teams work more efficiently.
Scalable & Affordable
Whether you are a small startup or a large enterprise, our flexible pricing and scalable solutions ensure you get the tools you need without breaking the bank.
Freshwork Services
Freshworks offers a comprehensive portfolio of products designed to improve your business efficiency and elevate experiences.
Turn customer inquiries into delightful conversations. Our AI-powered customer support software helps you automate tasks, offer omnichannel support, and get a unified view of every customer interaction.
Close deals faster with our smart and simple sales CRM. It gives you a complete view of your sales pipeline, automates lead nurturing, and provides AI-powered insights to help your sales team win.
Modernize your IT and employee service desk. Freshservice simplifies IT service management (ITSM) and enterprise service management (ESM), so employees can get the help they need, quickly and easily.
Drive engagement and convert visitors into customers. Freshmarketer helps you create personalized marketing campaigns, run A/B tests, and get valuable insights to optimize your marketing efforts.
Ready to Build Better Experiences?
Our team is ready to help you. Reach out for sales inquiries, support, or just to learn more.